Service & Maintenance
Our dedicated, multi-disciplinary team of experienced service technicians bring substantial automation, electrical and HVAC skills to our clients and their assets.
Our Service Team
The service team comprises qualified licensed electricians, instrumentation technicians, and automation engineers ensuring quality, safety and compliance.
These field-based staff are supported by a dedicated team of account managers, service coordinators and remote engineering support (RES) team managing workflow and providing advice to the onsite service team and clients.
Operational Transition & Asset Performance
We focus on supporting our clients through the transition from the implementation phase of the project to the operational phase where maintenance of the asset, occupant comfort, and building efficiency become the priorities for building owners and property managers.
The technical capabilities of our field-based staff offer security and reassurance to our clients. The multidisciplinary nature of the team results in the resolution of issues quickly and efficiently across the automation/electrical divide.
Our dedicated remote engineering support team (known as RES) remotely diagnoses and resolves automation issues on our clients’ sites, reducing response times and asset downtime.
24/7 Operational & Engineering Support
We offer 24hr support across electrical, mechanical electrical, building automation and remote engineering support (RES). We also support across:
Programmed preventative maintenance
Auditing and reporting
Data driven maintenance
Building and tuning
Engineering services
Skills & Expertise
EXPERIENCED & DEDICATED TEAM
We have a multi-disciplinary 24 hour Service Team comprising of experienced field-based technicians who bring substantial automation, electrical and HVAC skills to our clients. Many of our service team have been with GSTEC for 10+ years. Since they’re a team dedicated to service, they can respond quickly to urgent situations should they arise.
Our team of qualified licensed electricians ensure safety and compliance whilst on site and allow us to offer a range of services.
Periodic Preventative Maintenance (PPM)
- Scheduled preventative maintenance
- Compliance and reporting
- Downtime prevention
- Site specific maintenance programs
Data Driven Maintenance (DDM)
- Analytics-based maintenance and insights
- System performance benchmarking and tracking
- Control strategy review and optimisation
- Data-backed energy optimisation
Smart Buildings
- Building Management System (BMS)
- Energy Management System (EMS)
- Integrated Communication Networks (ICN)
- Integrated Building Platforms (IBP)
- Master System Integrator (MSI)
- Cybersecurity
Auditing
- End of life asset review
- Optimisation audits
- Energy Management audits
- CapEX plans
Building Tuning
- Building recommissioning
- Optimisation tuning
- Energy efficiency tuning
Sustainability
- Sustainability consulting
- NABERS and IAQ trackingwho
- ESG reporting
Remote Engineering Services
Our dedicated remote engineering support team (known as RES) remotely diagnoses and resolves automation issues on our clients’ sites, reducing response times and asset downtime.
We offer 24hr support across electrical, mechanical electrical, building automation and remote engineering support (RES).
